AO Agency Privacy Policy
The purpose of this policy is to provide clear information on how AO Agency (hereinafter referred to as “the Company”) processes the personal data of visitors and clients through its website and services.

I. General Provisions
AO Agency adheres to personal data protection principles and only processes the data necessary for service delivery or improvement. All personal data is processed in accordance with applicable legal regulations.
The purposes of data processing include:

• processing inquiries and responding to questions,
• providing information about services,
• improving the website’s functionality and quality.

II. What Data We Collect
Users voluntarily provide their data, for example, by filling out a contact form. The following data may be collected:

• full name,
• email address,
• phone number.

Additional data may be requested if necessary to facilitate cooperation.

III. Use of Data
Personal data is used for the following purposes:

• to ensure effective communication,
• to improve the quality of our services,
• to provide information about current offers or services,
• to conduct internal statistics or analysis (anonymized).

Data is not used beyond these purposes without your consent.

IV. Data Retention
Personal data is retained only for as long as necessary to fulfill the specific purposes or as required by law. The accuracy of the data is reviewed regularly, and it is deleted upon request or when no longer needed.

V. Data Disclosure
Personal data is not shared with third parties except in the following cases:

• with the user’s consent,
• when required by legal regulations or law enforcement authorities,
• when necessary to provide a specific service,
• in the event of company reorganization or sale, in accordance with this policy.

VI. Data Security
We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or destruction. Our staff has access to data only as required to perform their duties.

VII. Your Rights
You have the right to:

• request access to your personal data,
• request correction or deletion of data,
• withdraw consent for data processing at any time.

Upon request, data will be deleted within three business days.

VIII. Use of Cookies
Our website uses cookies to ensure full functionality and to analyze usage. Types of cookies include:

• Necessary cookies – ensure website functionality,
• Statistical cookies – help analyze user behavior anonymously,
• Functional cookies – remember user preferences.

You can control or delete cookies in your browser settings.

IX. Third-Party Links
The AO Agency website may contain links to third-party websites. The Company is not responsible for the privacy practices of these websites. We recommend reviewing the privacy policies of those sites.

X. Policy Changes
The Company reserves the right to modify this privacy policy at any time. Any changes will be published on the website with the updated version.

XI. Contact
If you have any questions or would like to make a data-related request, please contact us at: contact@ao-agency.com